Privacy Policy & Legal Basis

1. About us

The controller of your personal data is
Digilab sagl

You can ask us any questions relating to data protection using the following contact details:
DIGILAB SAGL
Recording and Post-production Studios
Via Cantonale 3
CH-6944 Cureglia (Lugano)

2. Personal data and data processing

Personal data we process about you include:

• contact information such as name, postal address, e-mail address or telephone number; your position or title; and other basic information;
• personal data such as gender, birthday and age, marital status or nationality;
• records of your visits to websites and your use of apps.
• financial information (e.g. payment information);
• information provided to us for participation in meetings, seminars and events;
• any other information about you that you can give us intended to organise and plan our activities

Processing’ (or ‘processing’) therefore means any processing of your personal data, such as:

• detection and preservation;
• updating and modification;
• use and deployment;
• connection with other data;
• transmission;
• the deletion and destruction of data.

We collect this information when you interact with us, when you communicate with our staff, visit our website, sign up to receive information by e-mail or attend any type of event where data is shared. We may collect personal data from other sources, e.g. to keep your information up to date using publicly accessible sources (such as the association register, trade register, press, internet), or we may receive such information directly from you or your employees, authorities or other third parties.

3. For what purpose do we process personal data

• to communicate with you;
• or archiving and other administrative purposes;
• to analyse your requests and needs for the purpose of providing services or benefits related to our business for both commercial and non-commercial purposes;
• to administer and manage our IT and other resources;
• to send specific information to target groups through electronic channels (provided that the user has not objected to receiving such information);
• to collaborate with other companies, groups or associations for collaborative, executive, commercial or other purposes…

4. To whom do we pass on your personal data?

Personal data are treated confidentially. Our employees have access to your personal data to the extent necessary for the purposes described and for their work with us.
This includes employees in support areas such as IT, accounting and administration. They are obliged to maintain confidentiality when handling personal data. We may also pass on your personal data to third parties whose services we use.

5. How do we process personal data in connection with websites and applications?

When you visit our website and/or use our apps, we process your personal data (specified earlier in the policy) in order to make the website or app available to you, to ensure IT security and to improve usability for users. In addition, we use cookies (files that are stored on your device) and similar technologies when you visit our website or use our apps. Some cookies are necessary for the proper functioning of the website, while others are used to store certain settings (e.g. location for site language) for later reference, to compile anonymous statistics on the use of our site and to personalise certain content on our site.

The hosting of our website automatically collects and stores, for a limited time, log data and device information when you access and use our website. This information includes, details of your use of our website, your IP address, the dates and times you access our website, the web pages you visited before arriving at our website, the web pages you viewed while browsing our website, the browser you use, hardware and software information, information about your device and similar information. We use this data to operate, maintain, protect and improve our website; our website hosting provider analyses the data in an anonymised form.

Third-party cookies

Our website may provide font files and display fonts using Google Fonts and/or Adobe Fonts. In order to properly display this site to you, these third parties may receive personal information about you, including: browser, network or device information; information about this site and the page you are viewing; your IP address.

External applications use cookies from third-party providers in order to collect data necessary for the provision of their services. We do not pass on any personal data to these providers.

An example of an analysis service is Google Analytics from Google LLC in the USA and Google Ireland Limited in Ireland (together ‘Google’). Google uses cookies to collect information about your use of our website or apps and the device you use (tablet, PC, smartphone, etc.), e.g. information about your browser, the website you came from, the name of your provider, your IP address, the date and time of your access to the website, the pages you visit and the time you stay, and possibly visits to other websites and apps. On the basis of this information we receive analyses from Google. Google stores this information in the USA; however, your IP address is first shortened in the EU or EEA. You can prevent the use of Google Analytics via your privacy preferences or via a browser add-on, which you can download and install at https://tools.google.com/dlpage/gaoptout .

Social media such as Facebook or Instagram use cookies to collect information such as the number of people or demographics of users who view or comment on posts on our business pages. We may receive ratings from these social media sites that contain only aggregated or otherwise sufficiently anonymised data. We use this information to further develop our content and services offered on the respective social media page so that they may be of greater interest to users. The collection and processing of personal data in connection with social media analytics services is primarily the responsibility of these social media companies as the companies providing the analytics services.

We may use social media plug-ins, recognisable by the logo placed on selected content on our website. The plug-ins facilitate the recommendation and sharing of selected content from our website on social media platforms such as LinkedIn, Xing, Twitter, Instagram and Facebook. If you interact with such social media platforms, the relevant information will be forwarded and your visit will be recognised by these platforms.

6. How long we keep your personal data

We retain your personal data for as long as it is necessary to achieve the purposes for which it was collected and for as long as we have a legitimate interest in retaining it, e.g. to enforce or defend against infringement of copyright or archiving and preservation requirements. We also retain your personal data for as long as it is subject to a legal obligation to retain it.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, use, loss, alteration or destruction. Our website uses the SSL encryption method.

8. When do we provide your personal data abroad?

The recipients of your personal data may also be located abroad, such as outside the European Union or the European Economic Area. The respective countries may not have laws that protect your personal data to the same extent as Switzerland, the EU or the EEA. If we transfer personal data to one of these countries, we take the necessary steps to protect it.

9. What rights do you have in relation to the processing of your personal data?

You can object to data processing at any time. Within the legal framework applicable to you, you also have the right to access, rectify, erase and restrict data processing, to object to our data processing and to receive free of charge from us the personal data you have provided us with in a readable format. You also have the right to revoke your consent without affecting the legality of the data processing carried out until revocation. Furthermore, you can lodge a complaint with the competent data protection authority.

10. Legal Aspects

Although Digilab sagl pays great attention to the accuracy of the information published, it is not possible to guarantee the accuracy of the content, accuracy, timeliness, reliability and completeness of such information. Liability claims against Digilab sagl for material or immaterial damages resulting from access, use or non-use of the published information, misuse of the connection, technical failures or tampering by unauthorised third parties are excluded to the extent permitted by law.

References and links to third party websites are not the responsibility of Digilab sagl. You consult and use these web pages at your own risk. Digilab sagl expressly declares that it has no influence on the form, content and offers of the linked pages. The information and services offered on these web pages are entirely the responsibility of their authors. Digilab sagl disclaims all liability for these web pages.

11. Copyright and Rights of Use

Copyrights and all other rights attached to this website and its contents such as photographs, graphics, films, texts and representations (the “contents”) are the exclusive property of Digilab sagl, respectively of their expressly mentioned owners.

The content published by Digilab sagl on this website and in the apps may only be used for your own personal use. Reproduction and transmission of content to third parties is not permitted. Downloading or copying content, images, photographs or other content does not imply the transfer of any rights.

It is not permitted to use the services provided electronically by Digilab sagl in such a way as to impair, overburden or damage the infrastructure of Digilab sagl’s hosts, or hinder the use of the web platform or apps by other users. In particular, it is expressly forbidden to download or process data from the website using web robots (crawlers) or other automated processes.

12. Changes to this privacy policy and legal bases

We reserve the right to change this privacy policy and legal basis at any time and without notice. The current version published on our website applies.